I don’t know any more than the average person whose been following the story or who has watched the video.
But my experience within the industry brings me to see it this way.
Somewhere it was written, or somebody had been told, not to go higher than this amount. This could have been, and , a ridiculously simple situation to remedy: increase the reward amount until the needed volunteers put their hands up.
What this required, though, was exactly the thing that airlines seem to be so afraid of: some on-the-spot resourcefulness.
They are the Lovely Angels after a recruitment drive. This trope is common with Humongous Mecha anime, and Science Fiction in general, especially if they use fightercraft in their universe.
Occasionally it shows up in Fantasy works as well, usually as the personal guard of a wealthy and powerful ruler.
Some airlines are better at this than others, of course, and while it’s a culture and mindset issue, it’s also a logistical one, which makes it even harder to address and fix.
The accompanying video is a little disturbing to watch. Not all flights are routinely overbooked, and for those that are, it’s done in accordance with tracked data that predicts how many people with reservations are actually going to show up.
This is company-assigned flying and is very different from crewmembers who are “commuting” on their own time. That’s no excuse for what happened, and in some ways it only makes things worse, by showing off some sloppy planning, but it deserves an explanation.
The Amazon Brigade is an elite fighting unit, often the best of the best or damn near close to it, that is composed entirely of women.
This might sound like it’s coming from left field, but what I’m sensing here — what lies at the root of this unfortunate episode — was a lack of a better solution. Once in a while, for any number of reasons, those predictions are off, and there are more passengers than seats.
When this happens, somebody, one way or the other, has to give up his or her seat.